Support

How can we help you?

We're here to help you get the most out of PDF Studio. Find answers to common questions or get in touch with our team.

Get in Touch

We respond to all queries within 24 hours. Choose the best way to reach us:

Response Time: We typically reply within 24 hours during business days.

Frequently Asked Questions

Quick answers to the most common questions about PDF Studio.

How do I upgrade to PDF Studio Pro?

To upgrade to Pro:

  • Open the PDF Studio app on your device
  • Go to Settings โ†’ Upgrade to Pro
  • Choose between Monthly (โ‚น49/month) or Lifetime (โ‚น999 one-time)
  • Complete the payment through Google Play Store or App Store
  • Your Pro features will unlock instantly
Can I transfer my Pro license to a new device?

Yes! Your Pro license is tied to your Google/Apple account, not your device. Simply install PDF Studio on your new device, sign in with the same Google/Apple account, and your Pro features will be restored automatically.

If you face any issues, you can use the Restore Purchase option in the app's Settings menu.

What happens to my license if I reset or delete my device?

Your license remains safe. Since it's tied to your Google/Apple account:

  • You can reinstall the app and restore your purchase anytime
  • Contact our support team if you need assistance with license recovery
  • We can remotely reset your license if you're unable to access it
Does PDF Studio work offline?

Yes! PDF Studio is designed to work completely offline. All PDF processing โ€” viewing, editing, OCR, conversion โ€” happens locally on your device. The only time you need an internet connection is for:

  • Google Drive integration (optional)
  • License verification (one-time)
  • In-app purchases
How do I cancel my monthly subscription?

Subscriptions are managed through the Google Play Store or App Store:

  • Google Play: Open Play Store โ†’ Menu โ†’ Subscriptions โ†’ Select PDF Studio โ†’ Cancel
  • App Store: Settings โ†’ Your Name โ†’ Subscriptions โ†’ Select PDF Studio โ†’ Cancel

You can continue using Pro features until the end of your current billing cycle.

Is my data safe with PDF Studio?

Absolutely! We follow a privacy-first approach:

  • Zero data collection: We don't collect any personal data
  • 100% local processing: Your PDFs never leave your device
  • No analytics: We don't track your usage
  • No third-party sharing: We don't share your data with anyone

Read our Privacy Policy for more details.